Housing Market Billing Center tutorials
Subscriptions, invoices, payment methods and billing details for every Housing Market product.
For customers of any Housing Market product. 9 tutorials in 3 sections.
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1. Start here
- How to See Your Subscriptions in the Housing Market Billing Center1 min 14 sThe Housing Market Billing Center, at account.housingmarketgroup.com, is where you see everything you pay Housing Market Group for in one place. This tutorial opens the Billing overview from a product's Billing link, reads one subscription card (the plan, the price, the next charge and the company that bills you), explains the Updating badge that marks a part which is not switched on yet, then opens Subscriptions and a single subscription page to see its plan, status, price, quantity and next charge. The page carries a Beta badge because the feature is new. The example customer, Anna Weber of Bangkok Prime Realty, is fictitious.
- How to Sign In to the Housing Market Billing CenterMost customers reach the Housing Market Billing Center from the Billing link inside a product, which signs them in on its own. You can also go to account.housingmarketgroup.com and sign in with your Housing Market account, the same email and password you use for the portals, the CRM and every other Housing Market product. This tutorial signs in, shows what you see when your email address is not verified yet, and how to ask for a new verification email or correct the address. It then shows how to choose a new password if you have forgotten it: the Forgot your password link, the email with a link, and the page it opens. There is no code to type anywhere.
- What Beta, New and Currently updating mean in the Billing Center38 sNew parts of Housing Market Billing Center carry a small marker so you know what to expect. This tutorial finds a Beta marker and explains all four markers. Beta means the feature is new and works, and we want to hear what you think. New and Updated point out something that was just added or just changed. Currently updating means a part is not ready yet. The Beta, New and Updated markers go away on their own after a while, and nothing is removed when they do.
2. Invoices and payment methods
- How to Find Invoices and Payments in the Housing Market Billing Center1 min 16 sEvery invoice and every payment from every Housing Market product is in the Housing Market Billing Center. This tutorial opens Invoices, narrows the list to one product with the filters, opens a single invoice to read its billing company, dates, lines and total, shows where Download PDF saves a copy for your accounts, then opens Payments to read your payment history, with each payment's date, product, amount and status and a link back to its invoice. The example customer, Anna Weber of Bangkok Prime Realty, is fictitious.
- How to Check Your Billing Details and Saved Payment Methods1 min 19 sThe details on your invoices come from the Billing details page of the Housing Market Billing Center. This tutorial opens Details, reads the company name, address, country, tax ID and billing email fields that appear on your invoices, types a second address line, and shows where Save details keeps the changes. It then opens Payment methods, where your saved card is listed with its expiry and Default status under the company that bills you, and explains that adding or removing a payment method is marked Updating and is not available yet. The example customer, Anna Weber of Bangkok Prime Realty, and the card are fictitious.
- How to Add a Payment Method in the Housing Market Billing Center49 sYour saved payment methods are on the Payment methods page of the Housing Market Billing Center, grouped by the Housing Market company that bills you. This tutorial opens Payment methods, reads the saved card with its expiry and Default status and the products it is used for, explains why your only method cannot be removed while a subscription uses it, and shows Add payment method, which opens a secure form where your card details go straight to the payment provider and are never seen or stored by Housing Market. The example customer, Anna Weber of Bangkok Prime Realty, and the card are fictitious, and no card number is typed.
- How to Change or Cancel Your Plan in the Housing Market Billing Center45 sYou can change the plan or the quantity of a subscription, or cancel it, from its page in the Housing Market Billing Center. This tutorial opens a subscription, shows the Change plan or quantity form with the plan list, explains that See what changes shows the full effect before anything happens and that nothing changes until you confirm, and shows Cancel subscription, which keeps everything until the end of the paid period. Nothing is changed or cancelled in the video. The example customer, Anna Weber of Bangkok Prime Realty, is fictitious.
3. More guides
- How Portal Customers See Their Billing in the Billing Center1 min 24 sIf you open the Housing Market Billing Center from your Housing Market portal, you can read all of your billing there, and you change it in your portal billing section for now. This tutorial opens the Billing Center from a portal and shows what a portal customer can do: read subscriptions and the notice that says changes are managed in the portal billing section, see the buttons that are drawn disabled, read billing details, look at invoices and download a PDF, and read payments. The example customer, Anna Weber of Bangkok Prime Realty, is fictitious.
- How to Discover More Housing Market Products in the Billing Center44 sDiscover more, in the Housing Market Billing Center, lists the Housing Market products you do not use yet, each with a short description, a Learn more link to the product's own page and a Subscribe button. This tutorial opens Discover more from the Billing overview, reads a product card, shows where Learn more takes you, and points out the Subscribe button that starts a subscription to the product. The example customer, Anna Weber of Bangkok Prime Realty, is fictitious.