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How to Recover Your Account When Signing Up for Housing Market CRM

Tutorial 15 of 181 · 1 min 04 s

Open the product

Agents who already sell on a Housing Market country portal often try to register for the CRM as if it were a new product, and it is not — one email is one account across Housing Market. This tutorial fills in the registration form with an address that already has an account and shows what the form does instead of creating a duplicate: it says the email already has an account, offers to sign you in, and, if signing in does not work because the account lives on a portal rather than on the CRM, emails you how to get back into it. No second account is created and nothing you already have is touched.

In this tutorial you will learn

  • Why registering twice does not create a second account
  • What the form says when your email already has an account
  • Where "Sign in instead" takes you
  • What "Email me a link to my account" does
  • Why the confirmation never says whether the address exists

Follow along: the steps

  1. On Create your account, fill in your details.
  2. Your first and last name.
  3. The email address you already work with.
  4. A password.
  5. And your country.
  6. Click Create account.
  7. No second account: this email already has an account.
  8. Sign in instead takes you to the sign-in page.
  9. One email is one account across every Housing Market product.
  10. Your account may be on a portal rather than the CRM.
  11. Click Email me a link to my account.
  12. Check your inbox for the way back in.
  13. The wording never says whether an address is registered — that is on purpose.