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Disconnect Your Microsoft 365 Mailbox in Housing Market CRM

Tutorial 85 of 181 · 45 s

Open the product

You can disconnect your Microsoft 365 mailbox from Housing Market CRM at any time, from the same card you connected it on. This tutorial opens Connections from Settings, finds the Microsoft 365 mailbox card that shows your connected account, and selects Disconnect. The CRM then stops reading your mailbox and deletes the access it holds, and the card goes back to its not-connected state. The screens show an invented agent and an invented mailbox, and nothing is sent to Microsoft.

In this tutorial you will learn

  • Where your connected mailbox is
  • How to disconnect it
  • What the CRM does after you disconnect
  • How to connect again later

Follow along: the steps

  1. Open your Housing Market CRM account.
  2. Click the Settings icon at the top.
  3. Choose Calendar connections.
  4. The Microsoft 365 mailbox card shows the account that is connected.
  5. It also shows when you connected it.
  6. Select Disconnect.
  7. The CRM deletes the access it held and stops reading your mailbox.
  8. You can connect again at any time.