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Housing Market CRM Email Marketing Limits and Suppression List

Tutorial 101 of 181 · 1 min 35 s

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Housing Market CRM sends your marketing email from Housing Market Group’s own verified address, so one agent with a bad list could hurt everyone’s deliverability. To prevent that, marketing is protected. This tutorial walks through the protections you can see: the daily and monthly sending allowance that starts low and rises while your bounces and complaints stay low, the warning and the pause if they do not, the consent rule on every contact, and the shared suppression list of addresses that must not be emailed, including how you remove an address you added by mistake. Your other email, such as enquiries and password resets, is never affected.

In this tutorial you will learn

  • Where to see how many marketing emails you can still send
  • Why a new account starts with a lower daily limit
  • What a warning and a pause mean, and what they do not stop
  • How the shared suppression list works, and which entries you can remove

Follow along: the steps

  1. Open your Housing Market CRM account.
  2. Open the Marketing group in the left menu.
  3. Click Marketing.
  4. Every contact shows why it can or cannot be emailed.
  5. Without consent, or after an unsubscribe, nobody is emailed.
  6. Open the Campaigns tab.
  7. Your allowance shows how many emails you can still send.
  8. New accounts start lower, and the limit rises step by step.
  9. A high bounce or complaint rate brings a warning.
  10. If it rises further, marketing is paused until the team reviews it.
  11. Enquiries, password resets and notifications keep working.
  12. Open the Suppressions tab.
  13. Addresses that bounced, complained or unsubscribed are shared by every agent.
  14. Those stay on the list: they are the mailbox’s or the person’s decision.
  15. An address you added by hand has a Remove button.
  16. Click Remove.
  17. The question names the address and what removing it allows.
  18. Click Remove from list only if it was added by mistake.
  19. The address leaves the list. Bounces, complaints and unsubscribes cannot be removed.