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How to Remind a Tenant About Rent in Housing Market CRM

Tutorial 126 of 181 · 52 s

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Remind tenant, in Housing Market CRM's rent tracking on the Pro plan, emails a tenant about one rent charge that is due or late. The email goes from your agency, and replies come straight back to you; nothing is sent until a person at your office confirms it, and Housing Market still never collects the rent. This tutorial opens Rent tracking, finds a late charge, sends the tenant a reminder and shows where the CRM records when it went.

In this tutorial you will learn

  • Which rent charges can be reminded
  • How to send a reminder to the tenant
  • Who the email comes from, and where replies go
  • How to see when a tenant was last reminded

Follow along: the steps

  1. Open your Housing Market CRM account.
  2. Open Property management in the left menu.
  3. Click Rent tracking.
  4. Your agency's record. Housing Market never collects rent.
  5. This month is late.
  6. Remind tenant appears on rent that is still due.
  7. Click Remind tenant.
  8. It goes from you, and replies come to you.
  9. Click Send reminder to confirm.
  10. The charge now shows when the tenant was reminded.
  11. Nothing is ever sent without you confirming it.