How to Record a Tenancy in Housing Market CRM

Name: How to Record a Tenancy in Housing Market CRM
Uploaded: 2026-10-08T10:02:42.155Z
Duration: 42 s
Description: Tenancies in Housing Market CRM, part of the Pro plan, records who lives in each home your agency manages, for how long, and at what rent. A renewal is deliberately a new tenancy rather than an edit of the old one, which is why last September's rent is still right after this year's increase. This tutorial opens Tenancies, records one, ends a tenancy, renews another, and shows what archiving does.

Tutorial 122 of 181 · 42 s

Open the product

Tenancies in Housing Market CRM, part of the Pro plan, records who lives in each home your agency manages, for how long, and at what rent. A renewal is deliberately a new tenancy rather than an edit of the old one, which is why last September's rent is still right after this year's increase. This tutorial opens Tenancies, records one, ends a tenancy, renews another, and shows what archiving does.

In this tutorial you will learn

What a tenancy records
Why a renewal is a new tenancy
How to end a tenancy, and what that keeps
How to archive without losing the history

Follow along: the steps

Open your Housing Market CRM account.
Click Tenancies in the left menu.
Who lives there, for how long, and at what rent.
Record a tenancy when it is signed.
Renew makes a new tenancy…
…so last year's rent stays right in last year's statement.
End the tenancy — the rent recorded against it stays.
Archived keeps the history out of the way.