Skip to main content
Housing Market GroupHousing Market GroupTutorials

How to View Website Leads in Housing Market Cloud

Tutorial 50 of 51 · 36 s

Open the product

Enquiries from your Housing Market Cloud website arrive in the console under Enquiries, and each one is also emailed to you. This tutorial reads the latest enquiries — who wrote, their email and phone, the message and the listing it is about — marks one as contacted after calling back, and adds a note so the next person knows what happened. Statuses are New, Contacted, Closed and Spam, which makes it easy to see at a glance who still needs an answer.

In this tutorial you will learn

  • Where website enquiries appear
  • What each enquiry shows
  • How to change its status
  • How to add a note

Follow along: the steps

  1. Open your Housing Market Cloud console.
  2. Scroll to Enquiries.
  3. Each shows the sender, their message and the listing.
  4. After calling back, set the status to Contacted.
  5. Add a note for your records.
  6. Click Add a note.
  7. Enquiries are emailed to you as well.