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How Owners Read Enquiries on Housing Market Portals

Tutorial 36 of 115 · 38 s

Open the product

Messages from buyers and tenants arrive under Enquiries in the dashboard of a Housing Market portal. This tutorial opens the received enquiries, searches them, opens one to see the listing, the sender’s details and the message, and sends a reply that is added to the conversation. Enquiries you no longer need can be moved to the archive, and the Sent tab lists the messages you have written.

In this tutorial you will learn

  • Where enquiries arrive
  • How to open an enquiry
  • How to reply
  • How to archive

Follow along: the steps

  1. Open Enquiries in your dashboard.
  2. Each row shows the listing, date and sender.
  3. Click an enquiry to open it.
  4. Click Reply.
  5. Write your reply…
  6. …and send it.
  7. Your reply is added to the conversation.