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How Owners Manage Booking Requests on Housing Market Portals

Tutorial 35 of 115 · 35 s

Open the product

When a guest requests a stay, you have 72 hours to answer on a Housing Market portal. This tutorial opens Vacation Rentals, sees the "request waiting" badge, opens the Requests tab, reads the guest’s dates, number of guests, message and quoted total, and confirms. Once confirmed, the guest receives your contact details by email to arrange payment and check-in directly — no payment is taken through the portal. Declining asks for a reason.

In this tutorial you will learn

  • Where booking requests appear
  • What a request tells you
  • How to confirm or decline
  • What happens after you decide

Follow along: the steps

  1. Open Vacation Rentals in your dashboard.
  2. A badge shows a request waiting.
  3. Open the Requests tab.
  4. Check the dates, guests, message and total.
  5. Click Confirm.
  6. The guest gets your contact details to arrange payment.
  7. To say no, use Decline and give a reason.