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Answer Quote Requests as a Service Provider on Housing Market Portals

Tutorial 68 of 115 · 57 s

Open the product

When someone asks your service business for a quote on Housing Market Services, the request arrives under the Requests tab of My service business. This tutorial opens the tab, reads a request, writes an optional message to the customer, accepts it and shows the request move to accepted. The customer's contact details are shown so you can answer them directly, and you agree the price with them yourself. You can also decline a request, and mark an accepted job as completed. The screens show an invented business and an invented customer.

In this tutorial you will learn

  • Where quote requests arrive
  • What a request shows
  • How to accept or decline
  • How to mark a job as completed

Follow along: the steps

  1. Open My service business.
  2. Open the Requests tab.
  3. People who asked you for a quote appear here.
  4. Read what the customer needs.
  5. Add an optional message. It is sent with your answer by email.
  6. You can decline…
  7. …or Accept.
  8. When the job is done, select Mark as completed.
  9. Only customers whose request you accepted can review you.