Reply to Customer Reviews of Your Service Business on Housing Portals
Tutorial 69 of 115 · 55 s
Customers can review your service business on Housing Market Services, but only after you accepted their request. This tutorial opens the Reviews tab of My service business, shows your rating and the reviews, and replies publicly to a review. You can reply once, and your reply is shown under the review. Staff can hide a review that breaks the rules, but nobody deletes one. The screens show an invented business and invented customers.
In this tutorial you will learn
- Where your reviews are
- Who can review you
- How to reply to a review
- What the reply rules are
Follow along: the steps
- Open My service business.
- Open the Reviews tab.
- Your rating and your reviews are here.
- You can see your reply under a review.
- Write a public reply to a review that has none.
- You can reply once, and it is shown under the review.
- Select Publish reply.
- Only customers you accepted can review you.